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Part D marketing fails to meet CMS guidelines 85% of time

Executive Summary

HHS' Office of Inspector General says that most marketing material for Medicare Part D prescription drug plans fails to meet at least one element of CMS guidelines, ranging from details about PDP benefits and rules to requirements for footnote font size. "It's unconscionable that CMS has let the insurance industry's materials - including essential items like pharmacy directories and summaries of benefits - fail to properly inform seniors 85 percent of the time," Senate Finance Committee Chairman Max Baucus, D-Mont., said. "CMS says it's making changes to correct these problems, and you'd better believe the Finance Committee will move to make sure seniors get better service one way or the other.
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