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Matrixx issuing coupons for oral products

This article was originally published in The Tan Sheet

Executive Summary

In an effort to stay in business, Matrixx Initiatives expects to drive consumers to its Zicam oral cold remedies by using a "very large database" of customer information and distributing "high-value" coupons, according to Jim Marini, VP of sales. The Scottsdale, Ariz.-based firm looks to convert its customers to oral products following a June 16 voluntary recall of two homeopathic intranasal zinc-containing cold remedies after it received a warning letter from FDA that the products potentially cause anosmia, the loss of the sense of smell. FDA also told the firm to develop a plan to remove the affected Zicam products from the market (1"The Tan Sheet" June 29, 2009). At the National Association of Chain Drug Stores Marketplace trade show June 28 to July 1 in Boston, Marini said Matrixx is "informing retailers of our plans to grow our business" and of the firm's efforts to move consumers to alternative products. In an interview, Marini said Matrixx has received "overwhelming support" from its retailers

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