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Blackmail isn’t in the script for PBM

Executive Summary

Express Scripts announces Nov. 12 several clients have received extortion letters threatening to release personal information if demands for money were not met. The pharmacy benefit manager received a letter in early October, including data on 75 clients, threatening to expose millions of client records. The PBM alerted the FBI immediately and is establishing a $1 million reward for information resulting in the arrest and conviction of the person(s) involved. Express Scripts also is working with data security and computer forensics experts to investigate the letter, and will offer its members free identity restoration services if they become victims of identity theft



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